Hi, I'm Erin.
My content design career began when I was five. I wrote, illustrated, and stapled together a book, "Miss Fitzgerald Goes to the Zoo," in the hopes that my parents would read it and take me to see the polar bears. (It worked.)
Since then, I've created and maintained online products for employees, prospects, clients, and end users in corporate relocation, global mobility, corporate learning and development, cross cultural communication, higher education, online retail, and small press publishing.
I live in western Connecticut but grew up on white hots and garbage plates in Rochester, New York.
Writing
Content development and strategy, copywriting, editing, email, longform, manuals, microcopy, newsletters, personas, proofreading, proposals, sales collateral.
Research and design
Competitive audits and analyses, content design, design thinking, instructional design, interviews, surveys, user flows, wireframes, prototypes, mockups, sitemaps.
Tools
Google suite, Microsoft 360 suite, Pages, Keynote, Figma, Adobe XD, Perforce Helix, Intellum Evolve, Visual Studio Code, Tidy, Basecamp, Airtable, Evernote, Notability, Scrivener, Slack, Tweetdeck.